With 19 years’ experience and a global network of project partners, we work with our clients to deliver high quality solutions that ensure immediate, positive impact on the world’s natural capital.
The website is not intended for children under 18 years of age. Natural Capital Partners does not knowingly collect personal information from children under 18.
Gathering, use and disclosure of non-personally-identifying information
Users of the website generally
“Non–Personally–Identifying Information” is information that cannot be directly associated with a specific person or entity without the aid of additional information.
“Personally–Identifying Information,” by contrast, is information that can be directly associated with a specific person or entity (such as a name or email address) without the aid of additional information.
Like most website operators, Natural Capital Partners gathers from users of the Website Non-Personally-Identifying Information of the sort that Web browsers, depending on their settings, may make available. That information includes the user’s Internet Protocol address (“IP Address”), operating system and browser type, and the locations of the Web pages the user views right before arriving at, while navigating, and immediately after leaving the Website.
Natural Capital Partners analyzes Non–Personally–Identifying Information gathered from users of the Website to help Natural Capital Partners better understand how the Website is being used. By identifying patterns and trends in usage, Natural Capital Partners is able to better design the Website to improve users’ experiences, both in terms of content and ease of use. From time to time in its sole and absolute discretion, Natural Capital Partners may also release the Non–Personally–Identifying Information gathered from Website users in the aggregate, such as by publishing a report on trends in the usage of the Website.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
The table below explains the cookies we use and why.
|Used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.||Click here for an overview of privacy at Google Analytics
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
|We use the HotJar customer experience analytics service to help us analyse how visitors interact with our website. We use this information to improve our website, make it more user-friendly and monitor that it is performing correctly. We do not collect or transfer to HotJar, any personally identifiable information. Hotjar does not track or record visitors which have cookies disabled.||For more information, visit the Hotjar website: https://www.hotjar.com/.|
|The site uses a common social media tool for bookmarking and sharing content.
Depending on the users choice additional cookies will be used by the selected vendor. For example with facebook and Google +, it requires cookies to associate the users bookmarking choices with their Facebook or Google + account.
Used to check browser support for a web technology that improves the presentation of our website.
|Set by our content management system (the software we use to update our website). It is not used for any purpose and no personal information is collected.||The supplier of our content management system is working to remove this cookie from their product.|
The site embeds videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
|To find out more please visit YouTube’s embedding videos information page.|
Natural Capital Partners collects both Non-Personally-Identifying Information and Personally-Identifying Information (as described in the Sections titled “Personally-Identifying Information Submitted by Using the Personal Offset Calculator” from users who use the Personal Offset. Natural Capital Partners collects the following Non-Personally-Identifying Information from the Personal Offset Calculator:
1. (1) Users of the Personal Offset Calculator will submit individual or collective household information including (a) flight airport pairings with the class of flights and the number of people flying; (b) the number of flights and the type of flight; (c) the specific car or general class of car driven and how much it has been used; (d) the amount of energy used (e.g., electricity, compressed gas, oil, LPG) over a specified time period; (e) the percentage of electricity that comes from clean, renewable sources such as solar wind; (f) the amount of non-recycled waste produced over a specified time period; (g) the amount and frequency of regular travel (i.e., commuting) including by car, motorcycle, train, light rail or tram, bus or coach, tube or subway, and ferry; (h) manually entered tonnes of emissions; (i) a choice of carbon offset portfolio;
Natural Capital Partners analyzes the Non–Personally–Identifying Information gathered from users of the Personal Offset Calculator to help Natural Capital Partners better understand how the Website is being used as described above. From time to time in its sole and absolute discretion, Natural Capital Partners may also release such Non–Personally–Identifying Information in the aggregate. Natural Capital Partners also combines the Non-Personally-Identifying Information gathered from users of the Personal Offset Calculator with Personally-Identifying Information gathered from users of the Website and uses and discloses such information as described in the section titled “Collection, Use and Disclosure of Personally-Identifying Information” below and releases such combined information in the aggregate.
Campaigns and surveys
Natural Capital Partners may conduct Campaigns and Surveys at the Website from time to time. Campaigns and Surveys collect both Non-Personally-Identifying Information and Personally-Identifying Information provided by users at the time that they register to participate, if ever. Natural Capital Partners may collect the following Non-Personally-Identifying Information from Campaigns and Surveys: personal and/or company emissions and statistics, personal and/or company emission reductions and savings, and statements of environmental policy and opinion.
Campaigns and Surveys help Natural Capital Partners improve its services and products. Such Non-Personally-Identifying Information gathered from Campaigns and Surveys may be analyzed and disclosed in aggregated form.
Collection, Use and Disclosure of Personally–Identifying Information
As defined above, Personally-Identifying Information is information that can be directly associated with a specific person or entity (such as a name or email address) without the aid of additional information. Natural Capital Partners collects a range of Personally-Identifying Information from and about Website users. Users of the Website are under no obligation to provide Natural Capital Partners with Personally–Identifying Information of any kind, with the caveat that a user’s refusal to do so may prevent the user from using certain Website features.
Personally-identifying information submitted by campaign and survey registration
In addition to the Non-Personally-Identifying Information provided by registrants of the Campaigns and Surveys (as described in the Section titled “Campaigns and Surveys” above), registrants of the Campaigns and Surveys may also provide the following Personally-Identifying Information through their registration of the Campaigns and Surveys: contact information including the participant’s first and last name, email address, company name (if applicable), address, city, state, zip code, country of residence, telephone number, cell phone number and the like. Natural Capital Partners will use and disclose such Personally-Identifying Information as described herein.
Personally-identifying information submitted by using the personal offset calculator
In addition to the Non-Personally-Identifying Information provided by users of the Personal Offset Calculator (as described in the Section titled “Offset Calculators” above), users of the Personal Offset Calculator may also provide the following Personally-Identifying Information through their use of the Personal Offset Calculator: the region they live in. Natural Capital Partners will use and disclose such Personally-Identifying Information as described herein.
Contacting Natural Capital Partners for information
When users contact Natural Capital Partners to request more information about Natural Capital Partners products and services, each user may provide Personally-Identifying Information such as a name, company name, email address and telephone number. Natural Capital Partners may engage third parties to administer customer service on its behalf from time to time in its sole discretion.
Notices of violations of website terms of service and other communications directed to Natural Capital Partners
By submitting a communication (including communications about content stored on or transmitted through the Website) to Natural Capital Partners, you consent to have such communication forwarded to the person or entity who stored or transmitted the content addressed by your communication, in order to facilitate a prompt resolution. Upon written request Natural Capital Partners will edit out your name and contact information.
Natural Capital Partners may email users about products and services that Natural Capital Partners believes may be of interest to them. Natural Capital Partners also may provide users’ email information to third parties so that those third parties may directly contact users about additional products and services that Natural Capital Partners believes may be of interest to them. Succeeding the point in time that Natural Capital Partners has collected an email address from a user, if a user wishes to prospectively opt-out of having their email information provided to third parties at any time, they may do so by sending Natural Capital Partners an email at firstname.lastname@example.org. Even after opting-out, a user may continue to receive marketing emails from third parties to whom Natural Capital Partners have already provided the user’s email information. Users will be responsible for directly contacting such third parties to request cessation of further marketing emails.
As described in the previous subsections of this “Collection, Use and Disclosure of Personally–Identifying Information” section, users may, at their option, disclose their own Personally-Identifying Information by any means they choose, including without limitation through registering with the Website, using the Personal Offset Calculator and contacting Natural Capital Partners (including third parties engaged byNatural Capital Partners) for additional information about Natural Capital Partners products and services. Natural Capital Partners discloses Personally–Identifying Information to Natural Capital Partners employees, contractors, affiliates, third party service providers, vendors, suppliers and intermediaries, such as credit card authorization companies, who process Personally–Identifying Information on Natural Capital Partners behalf, or participate with Natural Capital Partners in the provision or operation of the Website (including without limitationNatural Capital Partners Europe Limited). Natural Capital Partners also discloses Personally-Identifying Information if Natural Capital Partners has a good faith belief that Natural Capital Partners is required to do so by law, or that doing so is reasonably necessary to: (i) comply with legal process; (ii) respond to any spamming and related abuses of netiquette claims; or (iii) protect the rights, property or personal safety ofNatural Capital Partners, Natural Capital Partners users or the public.
Personally-Identifying Information may be stored on servers in the United States and in foreign jurisdictions, and, as a result, may be subject to access requests from law enforcement in such jurisdictions.
BY USING THE INTERACTIVE FEATURES OF THE WEBSITE, YOU CONSENT TO THE USE AND DISCLOSURE OF YOUR PERSONALLY–IDENTIFYING INFORMATION AS DESCRIBED IN THIS “COLLECTION, USE AND DISCLOSURE OF PERSONALLY–IDENTIFYING INFORMATION” SECTION.
Court orders and release of non-personally identifying information and personally-identifying information
Natural Capital Partners may disclose any information collected from or about you (including without limitation, Personally-Identifying Information and/or Non–Personally–Identifying Information) if required to do so by court order or subpoena or if we believe that you have abused the service by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise to violate applicable laws.
Collection and use of information by third parties
Access to information
You have a right to contact Natural Capital Partners in order to access or update any personal information that may be stored by Natural Capital Partners about you.
If you wish to contact Natural Capital Partners, please contact us at: Natural Capital Partners Privacy Administrator at Int+44 (0)20 7833 6000 or email@example.com.
This policy is effective as of and was last updated on 6th January 2016.